Operations and Data Manager

JOB QUALIFICATIONS

1. Bachelor’s degree or master’s degree in relevant field, with minimum 2 years work experience in project management

2. Demonstrated competencies in or demonstrated ability to quickly learn: Microsoft Excel, Word, and PowerPoint; statistical software packages such as SPSS; ESRI ArcGIS; Adobe Acrobat, Illustrator, InDesign, Photoshop, and Dreamweaver; Google office products

3. Demonstrated very strong attention to mathematical details, strong data analysis skills, good information design skills, and strong communication skills

4. Demonstrated skills at organizing files and information, conducting research, and processing/ managing large amounts of data

5. Ability to juggle projects and prioritize efforts to meet deadlines and accommodate the needs of the larger team

6. Must be a team player with a passion for the mission of The Data Center.

7. Must reside in the greater New Orleans area or Southeast Louisiana, and be available to attend frequent in-person meetings.

8. No outside business interests that may conflict with the organization’s goals and objectives and not explicitly approved by the Executive Director

ESSENTIAL FUNCTIONS

The list below reflect the items considered necessary to describe the essential functions of the job identified and approximate percent effort for each function.  It shall not be construed as a detailed description of all work requirements that may be inherent in the job.

35% Project, production, and grants management

• Support Executive Director in managing, executing, and evaluating project implementation, including working with senior research staff to align on core deliverables, create and monitor workplans, and manage and coordinate project execution and implementation.
• Develop and implement quality assurance process for the creation of products and publications that support The Data Center’s brand.
• Track substantive deliverables of grants and contracts.
• Assist senior staff in proposal development as needed.
• Represent the organization at meetings.
• Document the development standards and process for major activities.
• Provides input in short– and long–term strategic and operational planning and positioning of the organization.

25% Communications management

• Prepare and maintain a calendar of communications.
• Strategize with Executive Director and senior research staff on communications timing including web site updates, e-newsletters, media releases, and special events.
• Work with Executive Director, senior research staff and communications vendors to create strong branding platform inclusive of collateral materials design, web-based presence, reports, briefs, PowerPoints, white papers, and any other tools that are used by The Data Center to engage external audiences.
• Work closely with Executive Director and senior research staff to optimize and implement content and engagement strategies for social media.
• Monitor evolving online outreach strategies and trends including Facebook, Twitter, other social media, mobile, and multimedia.
• Take an active role in organizing logistics of convenings including arranging meeting rooms, A/V equipment, food planning, and more.
• Lead the evaluation of communications and develop recommendations to improve future communications.

25% Data management

• Coordinate the development, expansion and implementation of data updates and new indicator creation, including relevant research of data sets and quality assurance.
• Collect, process and analyze and/or geocode data sets from a wide array of sources for inclusion in products and publications.
• Collaboratively create and produce high-quality technical publications, or pieces of publications, including web pages, maps, PowerPoints, and printed materials.
• Assist in answering ad hoc data requests received via “Ask Vicki,” and ad hoc data analyses associated with grant or contract supported endeavors.

15% Technology management

• Conduct research and assessment for technology decisions, providing detailed recommendations.
• Oversee maintenance of, usability testing and heuristic evaluations of web site and “ask” feature. Coordinate ongoing web production incorporating findings from market analysis, web statistics, survey results, and user testing data.

Compensation and Application Process

Salary will be commensurate with the candidate’s qualifications and experience. Starting date is negotiable; however, filling the position by September 2014 is preferred. Applicants should email a full resume complete with current software competencies, and names and contact information for three professional references, plus a cover letter describing career goals to [email protected]. Please state “Operations and Data Manager” as the subject line.  Only applicants meeting minimum qualifications for the position will be considered. No phone calls please. Nonprofit Knowledge Works is an equal opportunity employer.