Systems to Improve the Management of City-Owned Land in Baltimore

Report by William Ballard, G. Thomas Kingsley
February 1, 2007

Baltimore participated in a 2004 National Neighborhood Indicators Partnership (NNIP) pilot project to enhance local capacity to manage land markets through innovative use of parcel-level information. The city already had a program in place to acquire and re-market abandoned properties. The NNIP project focused on helping officials use the program-generated property information for more effective land management. New information systems were created to manage the complex business rules, to store the property data, and to provide staff with desktop access to information. An integrated disposition system reduced staff time, improved performance, and enhanced the city's service to its business partners.