Measuring integrated care outcomes for safety net "high utilizers"

Community Information Now (CI:Now)   (San Antonio)

January 2013

CI:Now is conducting a multi-year evaluation of the impact and cost-effectiveness of an innovative collaborative model to provide the right care at the right time to people who are living with serious behavioral conditions that, along with poverty, previous trauma, and other challenges, drive high utilization of the local emergency room and inpatient safety net and the criminal justice system. Early results show that people engaged in this integrated care model, operated by the Center for Health Care Services, the local mental health authority, show significant declines in ER use, inpatient admissions, and incarcerations.